Return & Exchange Policy

Customers may exchange or return a product within 7 days of original invoice date for unopened items within expiration date.

All returns require original receipt and original packaging.

Due to Product sensitivity, no returns or exchange is permitted on perishables (such as baby foods,meat,poultry,fresh produce and dairy products) BiOrganic is not responsible for this product category after items received, wrong storage and mishandling after receiving can and will affect the quality of the product.

Dry foods can be exchanged if they are returned in their original packaging within 7 days of original invoice date. Items purchased on promotions will not be returned.

You can reach us for any inquiry :
04-4433535 – 056-6541956
Email –